Privacy Policy

Who we are and scope

In short: Balushi Digital LLC runs Lizards, a study aid for adults. Reading this policy doesn't record agreement or turn on tracking.

Balushi Digital LLC, a Delaware company in the United States, operates Lizards. Contact us at info@trylizards.com. Our mailing address is 8 The Green, STE B, Dover, DE 19901, United States. This is a mailing address, not a statement that it is an operating office.

This policy covers the Lizards website, the Waitlist, the free, invitation-only mobile Beta, support communications, and editorial contributions. Reading it does not record agreement or enable optional tracking.

Lizards is an independent supplementary study aid for university Courses, using Lesson Videos, Practice, and a progress Map. The service is intended for people aged 18 or older. The Waitlist accepts adults throughout the United States. Beta invitations are selective and availability is limited; joining does not guarantee access or an invitation date.

Information we handle

In short: Each type of information below is described in the same four parts: what it is, why we use it, who receives it, and how long it's kept.

Waitlist details

• What: your name and email (required), your university and Course interest (optional), an optional Beta request, and the signup date our server adds.
• Why: to maintain the Waitlist, consider requests and invitations, understand Course interest, and send access-related communications.
• Who receives it: our AWS-hosted handler, which sends signups to a private Google Workspace Sheet.
• How long: while needed to manage interest and access-related communications. We then review it for removal, including matching duplicates on a valid request.

The optional Beta request is separate from joining the Waitlist. Signup currently confirms on the page and does not automatically send a confirmation email. The Sheet remains the signup destination.

A failed or uncertain response can require a manual retry and may create duplicate rows. A request to leave the Waitlist should identify the email addresses you used, so we can address matching entries. You may ask us to stop Waitlist or Beta invitation communications at info@trylizards.com. Necessary replies to your requests and legal or service notices are handled separately.

Mobile profile and study progress

• What: the name and email you supply, your study progress, preferences, and tracking choice. Progress includes your studied Course, XP, Streak, completed Levels, and watched Lesson Videos.
• Why: so the mobile Beta can show your profile and progress on your device.
• Who receives it: it is stored on your device. The optional analytics and the legal-acceptance flow, described below, can send parts of it elsewhere.
• How long: device information remains subject to local controls and device or backup behavior.

There is no verified cloud account, password, or remote progress-sync service in this Beta. Name and email are self-reported; an email format check does not verify that you own the address.

Local device storage is separate from the shared Course content backend. Opting into analytics can send identified activity and existing progress to PostHog, as described under "Optional analytics and Session recordings". The legal-acceptance flow also sends the minimum identity and agreement evidence to separate company-controlled storage, even when optional tracking is declined. These are different purposes; the Course database is not a store for personal Learner profiles or legal receipts.

Delivery and technical records

• What: network and technical metadata from requests, which may include IP addresses, request identifiers, requested content, status, and timing.
• Why: to deliver our website, handle signup requests, and provide Course information and Lesson Videos.
• Who receives it: AWS, whose services provide that delivery.
• How long: reviewed application and API log groups have a 14-day setting. That setting is not a retention promise for all AWS processing, provider operational records, Waitlist entries, or analytics.

Necessary Course and video requests can occur before optional tracking consent and when it is declined. Reviewed Course-delivery application logs include request and content identifiers, including selected Level and Question identifiers. Caching a Lesson Video is different from retaining personal activity data.

Optional analytics and Session recordings

• What: identified product analytics and unmasked Session recordings from the mobile Beta, only if you allow them.
• Why: to understand how people use the app and experience its Course content.
• Who receives it: PostHog.
• How long: provider-dependent, with no additional Beta-specific automatic expiry. The existing Session recording setting is 30 days.

The mobile Beta offers one combined optional choice for identified product analytics and unmasked Session recordings with PostHog. You may decline and use the learning features after completing any required service agreement. Agreeing to Terms does not authorize tracking. Collection depends on your choice and on the platform and build's release gates; consent alone does not turn on a recording gate that is off. We do not initialize PostHog tracking or send product analytics before this optional permission.

If you allow tracking, your supplied email is used as the PostHog identity and your supplied name is a profile property. Collection is identified, not anonymous. Shared or mistyped email addresses may associate activity incorrectly.

Analytics can include:

• app version and platform
• session and occurrence identifiers
• selected Courses and Levels, navigation, and timing
• Practice answers and correctness, hints, progress, and XP
• Lesson Video playback and watch activity
• structured loading or playback failures

An existing local progress baseline may be sent after opt-in, including completed and watched Levels. Earlier study history is not necessarily excluded from that baseline.

When recording gates permit, Session recordings capture unmasked visible app screens and interactions. These may include your readable name and email on Profile, Practice answers, Lesson Video frames where supported, and touches. This is a recording of activity visible inside the app, not a camera or microphone recording feature. Don't place sensitive information on visible screens expecting it to be hidden from a consented recording.

You can change Usage tracking in Profile. Confirming withdrawal stops new collection and recordings, although already captured, consented data in upload queues may finish uploading. Withdrawal does not delete previously collected analytics or recordings; request historical deletion separately at info@trylizards.com. Re-enabling tracking resumes observation and may send the applicable local progress baseline; it does not reconstruct activity that was never captured while tracking was off.

PostHog's plan-based event query windows do not themselves guarantee physical deletion. The 30-day Session recording setting does not cover all analytics or downloaded or exported copies.

Legal agreement records

• What: a record of your agreement, with the details listed below.
• Why: to establish the applicable wording and agreement, meet legal duties, and address claims.
• Who receives it: the acceptance service, which stores it in separate company-controlled storage, independently of PostHog and marketing.
• How long: only while necessary, reviewed as described under "Retention".

Where required, the acceptance service records:

• your supplied name and email
• your affirmative agreement and any applicable eligibility confirmation
• the agreement purpose
• the exact document revision and checkbox-copy identifiers or hashes
• the Privacy Policy revision shown
• the server receipt time
• relevant client or release context
• a random submission or receipt identifier

Mobile receipts can use a random profile or installation binding. Contributor records also identify the Source material covered.

The service acknowledges only after durable company-controlled storage, with a minimal receipt cached on the mobile device where applicable. Identity remains self-reported. A receipt is evidence of the submitted act and wording, not identity authentication or proof that all claimed source rights exist. We do not collect IP addresses, Session recordings, or hardware fingerprints solely to add receipt evidence.

Support and Contributor material

• What: your sender details, message, and any attachments when you contact us; for Contributors, also supplied identity, material references, communications, Source material, and appropriate agreement evidence.
• Why: to respond, handle privacy or content complaints, maintain appropriate follow-up records, evaluate and manage contributions, and prepare lessons.
• Who receives it: email and communications providers; editorial AI providers, including OpenAI and Anthropic, for relevant Source material; and Fish Audio for narration and voice selections.
• How long: we retain support and contribution correspondence while needed for the request, editorial work, permissions, or justified legal purposes. Agreement evidence is reviewed as described under "Retention".

Please avoid sending unnecessary sensitive information.

Contributors supply Source material through existing channels; this website is not a public upload library. Source material may contain third-party information. Contributors must have the required rights and remove confidential or unnecessary personal information.

Course preparation uses editorial AI tools to help process Source material and prepare lessons, and narration and voice selections are sent to Fish Audio for voice generation. We remove unnecessary personal information before supplying material. These are editorial tools, not a Learner-facing AI chat service. Provider handling depends on the actual account, settings, and agreements; we make no universal promise of zero retention or that providers never use editorial inputs for training. Provider and voice-rights verification remains a release check.

Website tracking

In short: The website has no analytics, advertising, or tracking cookies, although hosting still processes your requests.

This website uses locally hosted fonts and assets. It has no analytics or advertising SDK, tracking cookies, or browser-storage tracking. Hosting and network processing still occur to deliver the page and process submissions. We do not arrange for third parties to collect website visitors' activity across other websites for advertising through this site.

Browser Do Not Track signals do not change this website's behavior, because it has no such tracking to switch off. Do Not Track is distinct from other privacy preference signals, and it does not replace the mobile app's optional tracking choice or rights that apply under law.

Recipients and purposes

In short: Service providers, our staff, and in some cases advisers or authorities receive information for the purposes described here. We don't sell Learner or Waitlist personal information or use it for advertising.

These recipients receive information for these purposes:

• AWS: hosting, delivery, technical processing, and the separate legal-record storage.
• Google Workspace: the private signup Sheet and relevant communications tools.
• PostHog: the optional identified analytics and eligible Session recordings described above.
• Support and communications providers: correspondence.
• Editorial AI and voice providers: relevant Source material or narration.

Authorized company personnel and service providers access information for the stated work. Legal advisers and authorities may receive information when reasonably necessary for legal duties, rights, security, or claims. A business transfer may involve necessary information, subject to applicable law and appropriate notice and safeguards.

We do not sell Learner or Waitlist personal information, use it for advertising, or use identifiable Learner information to train AI. This operating commitment is distinct from processing Source material through editorial AI tools under a Contributor's authorization.

Information may be processed in places where providers operate. We do not promise that every provider stores all information only in the United States.

Retention

In short: We keep information while it's needed, and we review agreement records rather than keeping them forever. Deletion can take time and may not reach every copy at once.

Provider copies, backups, and operational data may have their own retention and deletion processes. We handle deletion requests through the relevant provider tools and address copies we control. Deletion can be asynchronous, and requesting or initiating deletion does not mean every copy disappears immediately.

Limited agreement evidence may be retained separately from study or analytics data when necessary to establish the applicable wording and agreement, meet legal duties, or address claims. We review necessity based on:

• the agreement's continuing relevance
• applicable duties and claim periods
• pending disputes or preservation requirements
• whether the record can be reduced

We limit access and securely dispose of records when they are no longer justified. We do not promise a single fixed period for every category, or keep personal evidence indefinitely merely because an archive exists. Public legal text archives contain wording, not personal receipts or Contributor descriptions.

Security

In short: We use reasonable safeguards, but no system is perfectly secure, and your device profile isn't a secure vault.

We use reasonable safeguards appropriate to the information, including restricted access and separation of personal records from public Course content. No transmission or storage system is perfectly secure, and ordinary local profile storage is not a verified cloud account or a secure vault. We do not claim that all provider security, backup, or deletion settings have been independently verified.

Your choices and requests

In short: Email info@trylizards.com to ask for access, correction, or deletion, or to leave the Waitlist. Turning off tracking or removing the app doesn't delete what we or our providers already hold.

Email info@trylizards.com to ask to:

• leave the Waitlist
• stop invitation communications
• correct information
• access it
• request deletion

Tell us which service and supplied email addresses are involved, what you want changed, and enough context to locate the information. Do not send identity documents unless we explain why they are necessary. We use reasonable identity verification proportionate to the request and the risk; the app's self-reported email alone is not verified ownership.

Depending on where you live and the law that applies, you may have additional access, correction, deletion, portability, objection, restriction, consent-withdrawal, appeal, or complaint rights. We consider requests under applicable law, explain limitations or justified retained records, and provide any applicable response or appeal information. This policy does not assert that all state laws apply or that the service is exempt from them. You may contact an appropriate regulator without contacting us first.

What choices in the app do:

• Turning off tracking stops future collection, subject to consented queues, rather than erasing history.
• Logging out removes the local profile and resets its tracking choice; study progress can remain on that device.
• Resetting progress changes local learning information and does not delete uploaded analytics, Waitlist entries, or legal evidence.
• Removing the app is not a server deletion request, and device backups may affect local copies.

Ask us separately about information held by the company or its providers. Restoring a local profile does not establish a prior legal receipt or current tracking consent.

Adults only

In short: Lizards is for people 18 or older. Tell us if you think we hold information from someone younger.

Lizards is intended for adults aged 18 or older. Do not join the Waitlist or submit information if you are under 18. If you believe we hold information from someone under 18, contact info@trylizards.com so we can investigate and take appropriate action, including deletion where required. An adult-only policy is not proof that every existing profile's age has been verified.

Changes to this policy

In short: We date every revision, keep the exact earlier wording, and give notice of material changes.

We will label intentional revisions with their updated and effective dates, preserve the exact earlier text, and use appropriate in-service or email notice for material changes. We will obtain any permission required for a changed practice before carrying it out. A Privacy Policy notice is not an agreement checkbox or permission for optional analytics.

Contact

In short: Write to info@trylizards.com or to our mailing address.

For privacy questions, requests, content complaints, or legal notices, contact Balushi Digital LLC at info@trylizards.com or by mail at 8 The Green, STE B, Dover, DE 19901, United States.